To advance the college’s mission, vision, principles, values, and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY: 

Under limited supervision, this position will be the first point of contact for the office and various day-to-day office tasks. Your responsibilities will include answering phones, greeting guests, interacting with college personnel, and utilizing a Microsoft Office Suite to complete special projects. You will also help plan and organize department specific events.

Employment would begin the week of September 1, 2025, depending on the selected intern’s schedule.   

UNIVERSAL CORE COMPETENCIES: 

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working with a willingness to take ownership and account for our actions. 
• Champion Service- anticipating needs and creating a welcoming, diverse, and inclusive environment. 
• Perseverance- a commitment to excellence even in the face of adversity or delay in achieving success. 
• Lead- regardless of title, through positive influence. 

• Greet students, parents, college personnel, and community members who visit the office.
• Answering phones and providing frontline support for the office.
• Utilizing strong computer skills; knowledgeable with Microsoft Office Suite and Adobe Acrobat.
• Creating flyers and promotional materials for the department.  Knowledge of social media platforms is a plus.
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

• Must be enthusiastic, self-motivated and energetic, able to meet and deal effectively with students, parents, college personnel, and the community we serve.
• Work efficiently and effectively in an environment that, at times, can be stressful and have frequent interruptions.
• High-level skills in applying collaborative, organizational, interpersonal, and communication skills—oral and written.
• Possess strong multi-tasking skills.
• Confidentiality is required.
• Requires strong organizational skills, good communication skills, and attention to detail. 
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.   

The statements herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

The position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking, and hearing. 

• Must be a registered student

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

• Proficiency in various office and spreadsheet software including but not limited to Word, Excel, PowerPoint, and ability to learn other software programs. 

It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404,319-398-5572,equity@kirkwood.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone:(303) 844-5695FAX: (303) 844-4303, TDD 800-877-8339 Email:OCR.Denver@ed.gov.