Sales Manager
Randy's Flooring
Randy’s Flooring is seeking a dedicated Sales Manager in our Coralville, IA location. This full-time, on-site role involves overseeing daily sales strategies, setting and monitoring company goals, resolving client and staff disputes, and managing claims, credits, and rebates. As a critical leadership position, the Sales Manager directly impacts company success and customer satisfaction.
The ideal candidate has a minimum of 5 years of flooring, construction or related industry experience. Candidate should demonstrate strong interpersonal and management skills, build and lead high-performing teams, attention to detail, and a proven ability to achieve organizational goals. This salaried, full-time position requires in-person availability Monday–Friday (8 am–5 pm) with occasional nights and Saturdays.
Randy’s Flooring is an equal opportunity employer.
Requirements:
· 5+ years of flooring industry experience
· Bachelor’s degree in Business, Marketing, Communications or equivalent experience
· 5+ years of sales experience
· 2+ years in a supervisory role with demonstrated ability to meet quotas
· Excellent analytical, oral and written communication and managerial skills
· The ability to work under stress and be flexible with change
· Strong interpersonal skills to deal with Sales people, sub-contractors and customers
· The ability to work in a fast paced, detail-oriented environment
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook); store system training provided
· Positive attitude, results-driven mindset, and a desire to succeed
· Construction knowledge and field experience a plus
Responsibilities:
· Set sales goals, compare performance & adjust goals as needed
· Manage, coach, and motivate team members to deliver outstanding results
· Assess current team processes and procedures, identify opportunities for improvement, and implement them
· Manage claims, credits, and rebates efficiently
· Resolve customer issues and ensure high levels of customer satisfaction
· Recruit, hire, and train sales team
· Foster a competitive yet collaborative team environment
· Ensure the team is up-to-date on product knowledge and sales technique
· Assess individual performance through observation and measurement, suggest corrective actions as needed
· Address staff disputes in a fair and effective manner
· Provide feedback to marketing and product teams based on market intelligence
· Attend managers’ meetings and contribute to company-wide initiatives
· Perform other functions as necessary or as assigned
Benefits:
· Employee sponsored health insurance plan
· ESOP (Employee Stock Ownership Plan)
· 401k with employer contribution after first year
· Paid vacations, holidays
· Flex Spending/Dependent Care
- Employee sponsored health insurance plan, Dental & Vision Insurance
- ESOP (Employee Stock Ownership Plan)
- 401k with employer contribution after first year
- Paid vacations, holidays
- Flex Spending/Dependent Care
Application Instructions:
This job requires a valid driver's licence, clean driving record and a background check.
In your application, describe a specific scenario where you identified and resolved a complex issue, such as product failure, claim disputes, or installation complications. Include the steps you took, how you communicated with stakeholders, and the outcome.
Sales Manager
Randy's Flooring
Job ID: 100016
Posted Yesterday