This enthusiastic and organized person will be responsible for volunteer acquisition, screening,
coordination, communication and recognition. This position will work with program managers to
determine volunteer needs and plan projects. They will also organize large volunteer initiatives,
like Transform Week and Day of Caring, and lead volunteer groups. They should be able to
train, mentor, motivate, direct and empower teams. We’re looking for someone who cares about
economically challenged people and neighborhoods, is friendly and personable, and has
excellent planning and communication skills.

Hours per week: Average of 30
Hourly wage: $16.50 to $20.50 per hour, commensurate with experience.

ESSENTIAL DUTIES/RESPONSIBILITIES (include but are not limited to the following)
● Collaborate with other staff members to communicate volunteer opportunities and recruit new
volunteers.
● Assess and monitor program needs and develop appropriate volunteer activities. Maintain a list
of projects that require volunteer help and match them with appropriate volunteer groups.
Maintain volunteer calendar and update group opportunities.
● Work with program managers to train volunteers, coordinate schedules and manage projects.
Educate and train team members in effective volunteer management strategies.
● Build relationships with civic, business, and religious partner organizations to utilize volunteers.
● Screen all new volunteers and match them with opportunities that best fit their skills and
interests.
● Welcome and provide a Matthew 25 orientation to all new volunteers and volunteer groups to
ensure that they understand their responsibilities and receive the proper training for a successful
experience. Ensure best onboarding practices for volunteers, including training and program
overview
● Regularly check‐in with volunteers to seek feedback about their experience and adjust as
necessary. Conduct evaluations and measure outcomes of volunteer experiences
● Create opportunities to recognize outstanding volunteers and celebrate their accomplishments.
● Work with Community Building Director on long-term volunteer engagement strategy and
related community building activities.

● Work with Development and Communications team to execute volunteer marketing strategy and
in stewardship of volunteers as long-term supporters and donors.
● Lead volunteer groups on a variety of projects such as urban farm maintenance, basic home
repairs (like painting), and event preparation.
● Manage large initiatives that involve multiple volunteer groups and 100+ volunteers in a day,
such as Day of Caring and Transform Week.
● Maintain accurate volunteer records, such as hours worked, emergency contact information, etc.
● Maintain volunteer database in Bloomerang Volunteer.
● Maintain and develop strong risk management guidelines and processes
● Understand, demonstrate and promote Matthew 25’s values.
● Regular attendance as determined with your leader.
● Other duties as assigned.

SKILLS AND ABILITIES (include but are not limited to the following)
● Commitment to the organization’s mission.
● Caring about economically challenged people and neighborhoods. Ability to work with a variety
of individuals from different backgrounds.
● Desire and drive for your work to contribute to an inclusive and sustainable society.
● Optimistic perspective seeing the possibility and potential in people and places.
● Strong written and verbal communication skills with prevalent professional demeanor.
● Ability to mentor, train, motivate, direct, and empower team.
● Ability to develop personnel to support present and future operations.
● Detail oriented.
● Excellent planning and organizational skills.
● Ability to work in fast paced, rapidly changing environment.
● Analytical skills to identify and resolve problems in a timely manner.
● Exhibit sound and accurate judgment. Strong ethical decision-making abilities.
● Ability to handle sensitive and confidential situations and documentation.
● Ability to work effectively across departmental teams.
● Demonstrated ability to learn and apply new approaches.
● Maintain professional technical knowledge.
● Proficient in Microsoft Office Suite Products and ability to learn new systems quickly.

EDUCATION AND/OR EXPERIENCE (include but are not limited to the following)
● Bachelor’s degree or equivalent in experience in communications or a relatable field required.
● Previous experience in volunteer coordination preferred.
● Valid driver’s license for occasional travel required.