Progressive Rehabilitation Associates in Iowa City, is looking for a full-time (40 hours per week) Patient Service Specialists to join our team.

Duties:

• As a Patient Service Specialist, you are the first connection to our patients and will be responsible for delivering a first-class customer experience.
• Responsibilities include answering the phone, patient registration and scheduling, and the collection of payments. 
• Our Patient Service Specialists also assist clinicians in their day-to-day work, allowing them to maximize their efficiency and to create an overall positive experience they will talk about to their family and friends.  

Requirements:

• Good people skills/friendly personality, computer skills including scheduling/patient accounts software, ability to prioritize and perform multiple tasks, good telephone manners/etiquette.

Please send letter of interest and resume to Kayla Broghammer via email by clicking apply now. 

 

About Us:

Progressive Rehabilitation Associates, LLC (PRA) is a therapist-owned rehabilitation company based in Iowa City, offering home health, inpatient, and outpatient PT, OT, and ST services across eastern Iowa. With over 30 years of commitment to our community, PRA prides itself on integrity, community involvement, and professional growth. Iowa City—home to the University of Iowa—offers a vibrant mix of cultural experiences, collegiate sports, and amenities that make it one of the most desirable small cities in the Midwest.